The Something More Weekend Terms & Conditions
These Terms & Conditions define the terms under which tickets for The Something More Weekend are sold. Before purchasing a ticket, it is important that you first read and understand these Terms & Conditions – you need to agree to and comply with these terms in order to purchase tickets. On completing a booking, you hereby agree to these Terms & Conditions. We may make changes to these Terms & Conditions in response to the latest legal and regulatory frameworks. If changes are made, we will give you notice by posting the updated terms to our website. If you have any questions about any of these Terms & Conditions, please email us at hello@thereissomethingmore.com
1. TICKETS
All attendees need to have a valid ticket to attend the event, by purchasing a ticket you are confirming that you, and all members of your party, are at least 18 years of age.
All tickets are for single use and will be exchanged for a wristband upon arrival. Tickets do not need to be printed off, but you will need to present your confirmation email on arrival. This can be presented either on a paper copy or using an electronic device.
Once Tickets have been purchased, no refunds will be issued outside of exceptional extenuating circumstances. We encourage you to transfer your ticket to friends or family if you’re unable to attend the event. Please notify us if ticket holder details change by emailing hello@thereissomethingmore.com
Please ensure you purchase your tickets before arriving on site. We are unable to sell tickets upon arrival.
If there is any payment error, for example, a duplicate payment is taken, please contact at hello@thereissomethingmore.com
2. CAMPING
All ticket holders must bring their own camping equipment, this will not be provided as part of the ticket cost.
All campers must take all their belongings away with them at the end of the event. All attendees must take all of their waste with them or place it in the refuse and recycling bins provided on site. If you are asked to make adjustments to your pitch by the camping manager, you must comply with their request.
Noise must be kept a minimum on site from the hours of 11:00 – 07:00 out of respect for other delegates and the local community. Please note that strictly no disposable BBQs or rogue bonfires are allowed on the site for the duration of the event.
3. RIGHT TO ADMISSION
All ticket holders must abide by these Terms & Conditions - any unacceptable behaviour will entitle us to eject you from the event.
No pets are allowed on site except for registered assistance animals.
Any person in possession of alcohol, illegal substances, contraband goods or offensive materials, may be refused admission or ejected. Anti-Social or dangerous behaviour will not be tolerated, and we reserve the right to eject people from the event without refund or compensation.
Where we detect actions that are illegal or criminal in nature, we will report it to the police. Any acts of vandalism to the venue or any of the structures therein will result in the persons involved being evicted from site, pending future criminal and/or civil prosecution to recover the costs of the loss or damage.
4. PHOTOGRAPHY FILMING & AUDIO RECORDING
Ticket holders consent to being photographed, filmed and recorded without compensation. These images and videos may be used by There is Something More Ltd for any purpose throughout the world. There is Something More Ltd retains the copyright of all recordings, photographs and videos. Please inform a member of the team if you do not wish to be photographed or filmed.
During the event loud music will be used in the main tent. All attendees should take care of their own health and safety precautions for this as necessary.
5. ACCESSIBILITY
If you have accessibility questions relating to our event, please email us at hello@thereissomethingmore.com for further details.
6. CANCELLATIONS, CHANGES, REFUNDS
In the unlikely circumstance of the event being cancelled by the organisers, the cancellation details will be posted on our website. If the event is cancelled by the organisers, ticket holders will be able to claim for a refund on the face value of their ticket (excluding admin fees). There is Something More Ltd does not have any liability to refund any other costs besides the face value of the ticket.
If necessary, rather than cancelling the event we will aim to delay the event to a later date. In which case, all tickets will be transferred to the new event. All ticket holders will be informed of any delay to the event at least 90 days in advance.
7. EVENTS OUTSIDE OUR CONTROL (FORCE MAJEURE)
We will not be liable for cancellations or delays where that cancellation or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, Royal mourning, national mourning, acts of terrorism (threatened or actual), acts of war, epidemics, pandemics or other natural disaster, or any other event that is beyond our reasonable control.
8. HOW WE USE YOUR PERSONAL INFORMATION (DATA PROTECTION)
All personal data collected by us will be stored and processed according to the latest General Data Protection Regulations. We will not pass on your personal information to any third parties. If you have any further questions about your personal data, please contact hello@thereissomethingmore.com
9. LIABILITY
All attendees are responsible for their own safety and personal property at all times. There is Something More Ltd is not liable for any injury or damage to any person or personal property, unless damage is caused by negligence or willful malicious acts by the organisers.
10. LAW & JURISDICTION
These Terms & Conditions and any disputes in connection with them shall be governed by English law. All parties agree that the Courts of England have jurisdiction to settle any dispute in connection with this agreement. If any single clause of this agreement is found to be invalid by the Courts of England, the validity of the remaining clauses in this agreement will not be affected.